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What to Know
- Any import or customs charges are the buyer’s responsibility and are assessed according to the laws of the destination country.
- When purchasing from our store, you are responsible for ensuring the item can be legally imported to your location. Please contact your local authorities for guidance, as we’re unable to determine in advance whether you’ll be charged these fees.
- We cannot refund import and/or customs fees.
- Recipients of international shipments may be required to pay import taxes, fees, or customs duties (collectively, “Import Fees”), which are set by the customs office in the destination country. The amount varies based on local regulations.
- Customs policies differ widely, and some countries do not charge Import Fees below a certain value. For details, reach out to the customs office in your destination country.
We’re here to support you
If you need further assistance, submit a ticket here. We’ll respond within 48 hours.